Street Dirt Track 2024 Father's Day Sale

Frequently Asked Questions


Shipping & Returns


Shipping
For Domestic Orders

USPS Priority Shipping will be used to ship unless otherwise stated. USPS normally takes 2-3 days with their Priority Service

Larger oversized items may use FedEx Shipping which takes 4-5 days.

All orders will ship within 24-48 hours after order is received and cleared. (Weekends and Holidays excluded).

For International Orders

*P.O. Boxes are not valid for international orders. Please provide a valid street address for all international deliveries.

Canada

All orders will ship within 24-48 hours after order is received and cleared. (Weekends and Holidays excluded).

Orders take 1-2 days excluding customs delays.

Orders shipped to Canada are subject to tariffs, customs duties and associated assessments. These fees may include Import Duties, Brokerage Fees, Value Added Taxes (VAT) and Customs Clearance Fees. These costs are the responsibility of the customer. The shipping/handling StreetDirtTrack.com charges do not include any of these fees. The customs fees and/or brokerage fees are usually charged by the company delivering the order.

Mexico

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All orders will ship within 24-48 hours after order is received and cleared. (Weekends and Holidays excluded).

Orders take 1-2 days excluding customs delays.

Rest of the World

All orders will ship within 24-48 hours after order is received and cleared.(Weekends and Holidays excluded).

Orders take 4-5 days excluding customs delays.

Free Shipping

Free Shipping applies to all STREET DIRT TRACK branded* products and is only applicable to the continental United States. Excludes Alaska, Hawaii, and Canada.

If you add a non STREET DIRT TRACK branded* product to your cart along with a STREET DIRT TRACK branded* product, shipping charges may apply.

*Any STREET DIRT TRACK Branded product is any product branded Street Dirt Track.

Why don't I see a shipping option for my order?

If you do not see a shipping option, it may be because you have a Drop Ship or Over-Sized Item in your cart. For orders shipping outside of the United States, the shipping can vary widely depending on region and address. For this reason, we ask that you contact us to place an order.

Why is the international shipping so high?

If your order contains multiple kits, try placing separate smaller orders for them. This may cut the shipping by half.


Returns
Return Policy

We have a 30 Day Satisfaction Guarantee after you receive the kit. If you do not like it for any reason, please contact us and you can return it for a full refund or exchange it with another kit of equal value.

After 30 days: all returns will be accepted and a refund will be issued minus a 20% restocking fee.

After 60 days: all returns will be accepted and a refund will be issued minus a 50% restocking fee.

After 90 days: all returns will be accepted and no refund will be issued.

Shipping will only be refunded for manufacturer or product defects for returns within the first 30 days.

Please contact us first if you do wish to return an item to receive a return authorization. Any items returned without a return authorization will not be valid for a refund.

Our products are all covered with Street Dirt Track's Unlimited Lifetime warranty. Please go to our Warranty Page for more information.



Frequently Asked Questions


Installation Questions
How do I choose what lift kit to buy to level my vehicle?

The ride height of each vehicle varies with each make and model. To level your vehicle, you need to first figure out the current height of our front and rear. Measure from the center axle to the top of the wheel well. Now subtract the lower measurement from the higher measurement and this number will tell you what lift kit to purchase.

Example: If the front height is 18" and the rear height is 20". 20-18=2". So you would need a 2" front leveling kit to level out your vehicle.

For more information you can visit our Tips on how to find the right Lift Kit for you. Lift Kit 101.

Why isn't the spacer I received the same thickness as the advertised height?

Sometimes, the spacer thickness is less then the advertised lift due to the motion ratio of your vehicle. Most lift kits are designed on the principle of motion ratio, so even though the spacer is small, it will give you a full amount of lift. The way this works is once you install the spacer, it will be changing the angle of the lower control arm, steepening the angle, and that will account for the additional lift, so once you install it you will see the full amount of lift height.

Why do your full lift kits have a higher front lift then a rear lift?

This has to do with the factory rake of your vehicle. The rear lift is higher than the front for factory models. So our full lifts kits allow you to level out your truck making it look much better.

You can refer to our Tips on how to find the right Lift Kit for you. Lift Kit 101 for more information.

Do I install the rear blocks from your kit on top of my factory blocks?

No. All of our blocks are designed to replace your factory blocks.

Can I install your kit on another lift kit?

Our suspension lift kits are designed and tested to work with factory suspension components ONLY and should never be used on any vehicles with a suspension lift kit already installed. However, our suspension lift kits can be used in conjunction with a body lift.

Do I need new or longer shocks for your kit?

SDT Leveling and Lift kits are designed to work with OE suspension components, so extended shocks are not required to get the kit installed and achieve your lift.

However, vehicle manufacturers recommend replacing shocks or struts at 50,000 miles. So if your vehicle is past this, or getting close to, it may be in your best interest to replace them at the time of installation.

In addition to this, while not required, extended length shocks will allow the suspension to articulate more and provide the most benefit from your new lift kit.

After installing your kit, will I have issues with ball joints popping out?

Street Dirt Track kits are designed to work in conjunction with factory components. your ball joints will still function properly once the kit is installed.

Do I need to purchase other things with the lift kit?

SDT Leveling and Lift kits are designed to work with OE suspension components, so nothing else is required to get the kit installed and achieve your lift.

Other aftermarket products such as control arms, or extended travel shocks can allow the suspension to articulate more and provide the most benefit from your new lift kit. Again though, they are not required.


Warranty Information
Street Dirt Track Product Warranty

We provide a transferable Lifetime Unlimited Warranty on all Street Dirt Track branded products

Street Dirt Track's Limited Lifetime Warranty does not cover cosmetic damages or any product that has been: altered, abused, installed on an application that the product was not advertised for, installed incorrectly, or used in any racing/competition applications. Furthermore, the limited Lifetime Warranty is only valid on the parts that came in the original purchased kit*** and does not extend to the rest of the vehicle or surrounding parts.

Street Dirt Track's limited lifetime warranty is only valid on parts that came inside of the original purchased kit and only guarantees those parts to be free from manufacture and material defect.

Please see our Warranty Page for more information.

Will installing one of your lift kits affect my factory warranty?

Most of our products do not affect your factory warranty because there are no permanent modifications to your vehicle. Dealerships in certain regions have their own policies when it comes to vehicle modifications covered under factory warranty. We always recommend that you check with your local dealership about whether adding any Street Dirt Track product will void your warranty.


General Questions
How do I contact Street Dirt Track?

For any general questions, you can email us: info@streetdirttrack.com or fill out a form on our contact page.

How do I contact you about an eBay order?

For any general questions regarding your order, you can email us: info@streetdirttrack.com or fill our a form our contact page.

If you ordered through our eBay store and have a question regarding the product, please contact us through eBay messaging. This ensures that you are protected under eBays' buyer protection policy.

I have a question about my Amazon order?

For any general questions regarding your order, you can email us: info@streetdirttrack.com or fill our a form our contact page.

For any other issues, please contact us through Amazon messaging. This ensures that you are protected under Amazon's buyer protection policy.

Where do I enter the Discount Code?

You will enter the discount code during the checkout process. When you checkout, you will see a field for Discount Code, enter it here to receive the discount.

Why isn't the discount code working?

Most of our discount codes require a valid customer account. Accounts are free to sign up. Simple signup/register for an account and then, during checkout, enter the code and the discount should be applied to your order.

Additional some products are excluded from our discount codes. Make sure your order does not a product that is excluded from the discount code.

Some discount codes are time limited and the code may have expired.

For any other general questions regarding discount codes, you can email us: info@streetdirttrack.com or fill our a form our contact page.

How do I become a dealer?

We are always excited and looking for more people to join the Street Dirt Track family.

To start your dealer application process, simply fill out the form on our Dealer Page..

How can I get an image featured?

We love to show off our Street Dirt Track Family. There are a few ways you can send us an image.

Email: You can email us at info@streetdirttrack.com your pic and also include your name and any social media accounts you would like us to tag you as.

Instagram: Tag us @Streetdirttrack and hashtag #Streetdirttrack

You can refer to our Picture Submission Page for more information.


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